Thank you for shopping at HILLS2OCEANS, your go-to destination for premium fishing
tackle. Here’s what you need to know about our shipping policy:

  1. Processing Time:
  • We strive to process and ship orders promptly. Orders are typically processed and
    shipped within three business days of receipt, excluding weekends and holidays.
  1. Shipping Carriers:
  • For domestic shipping within India, we primarily use the following trusted carriers:
  • DTDC
  • Delhivery
  • VRL
  • Anjani Courier Service
  • We may also use the Indian Post Service upon special request or when deemed
    necessary.
  • We may also use Special Delivery Service upon special request or when deemed
    necessary.
  1. Shipping Rates:
  • Shipping rates are calculated based on the weight and volumetric weight (if applicable) of
    your order and the shipping. The shipping cost will be displayed during the checkout process
    before you complete your order.
  1. Delivery Timeline:
  • Delivery times vary depending on the shipping destination and the chosen shipping
    method of the carrier. Typically, domestic deliveries within India take 3-7 business days after
    shipment.
  1. Tracking Information:
  • Once your order is shipped, you will receive a shipping confirmation Whatsapp/email
    containing tracking information. This allows you to monitor the progress of your delivery.
  1. International Shipping:
  • Please contact us for more information on this. You can reach out to us by email on
    hills2oceans@gmail.com.
  1. Shipping Address:
  • Please ensure that the shipping address provided during checkout is accurate and
    complete. We are not responsible for orders shipped to incorrect addresses provided by the
    customer. We can not entertain any reshipping requests in this case. Please check your
    delivery address before placing an order.
  1. Order Changes and Cancellations:
  • If you need to make changes to your order or cancel it after it has been placed, please
    contact us within one business day. Once an order has been shipped, changes or
    cancellations may not be possible.
  1. Damaged or Lost Shipments:
  • In the rare event that your order arrives damaged or is lost in transit, please contact us
    promptly. We will work with the shipping carrier to resolve the issue and ensure your
    satisfaction. We cannot fulfil any request in this case if not informed within three days of
    receiving the order.
  1. Contact Us:
  • If you have any questions about our shipping policy or need assistance with your order,
    please contact our customer service team at hills2oceans@gmail.com.
    We are here to help!

Thank you for choosing HILLS2OCEANS for your fishing tackle needs. We appreciate your
business!

Sincerely,
Team
HILLS2OCEANS
www.hills2oceans.com